Frequently Asked Questions
Get Help & Answers
Find quick answers to common questions about Unyx. From getting started to advanced features, we've got you covered.
Getting Started
Download Unyx from the App Store, open the app, and follow the setup wizard. Ensure both your iOS device and target device are on the same network for optimal connectivity. The app will guide you through the initial device discovery process.
Unyx works with iOS devices running iOS 15.0 or later. It can control Mac computers, Windows PCs, and other devices that support network connectivity or Multipeer Connectivity framework.
Ensure both devices are on the same network and have Bluetooth enabled. Check your firewall settings and make sure the target device is running compatible software. Try refreshing the device discovery or restarting both devices.
Device Connection & Management
Unyx automatically selects the best available connectivity method and switch seemlessly between them.
You can view, edit, and remove known devices from the Device Discovery view.
Troubleshooting
Check if the bluetooth and Wifi are on and try restarting apps on both devices.
Verify the target device is in focus and accepting input. Check if the shortcuts are correctly configured in Settings > Keyboard Shortcuts. Ensure the receiving device supports the key combinations you’re sending.
Visit our Support page to contact our team directly. Please include your device model, iOS version, app version, and detailed steps to reproduce any issues. Feature requests are always welcome!
Quick Start Guide
Get up and running with Unyx in just a few simple steps.
Device Setup
1
Download Unyx from the App Store
2
Ensure both devices are on the same WiFi network
3
Open Unyx and tap 'Discover Devices'
4
Select your Mac from the device list
5
Follow the connection prompts
First Connection
1
Enable Bluetooth on both devices
2
Allow network permissions when prompted
3
Test the connection with basic mouse movements
4
Explore the Enhanced Keyboard features
5
Save your device for future quick connections
Still Need Help?
Can't find what you're looking for? Our support team is here to help you get the most out of Unyx.